Ishvi Foods we is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from ishvifoods.in (“Website”).

By using our Website, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide to Us

When you interact with our Website, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • Messages submitted through contact forms or customer support

1.2 Payment Information

We use secure third-party payment gateways.
We do NOT store or access your debit/credit card details.

1.3 Automatically Collected Information

When you browse the Website, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on pages

  • Referring URL

  • Cookies and analytics data

This helps us understand usage patterns and improve the website experience.

1.4 Newsletter / Marketing Sign-Up

If you subscribe, we store your email to send promotional updates, offers, or product announcements.

2. How We Use Your Information

We may use your information for:

  • Processing and delivering orders

  • Responding to inquiries or customer support requests

  • Providing updates on orders and services

  • Improving website functionality and user experience

  • Sending marketing communications (with your consent)

  • Preventing fraud and ensuring secure transactions

  • Complying with legal obligations

3. Sharing Your Information

We may share your data with:

3.1 Service Providers

  • Payment processors

  • Delivery & courier partners

  • Customer support tools

  • Marketing & analytics partners

These partners only access information necessary to provide their services to you.

3.2 Legal Compliance

We may disclose information if required by:

  • Law enforcement

  • Court orders

  • Government authorities

We never sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our Website uses cookies to:

  • Enable website functionality

  • Store user preferences

  • Analyze traffic and performance

  • Improve shopping and browsing experience

You may disable cookies, but some features may not work properly.

5. Data Storage & Security

We use industry-standard security measures to protect your personal information.
However, no method of transmission over the internet is 100% secure. We do our best to safeguard your data but cannot guarantee absolute security.

6. Your Rights (Under DPDP Act 2023)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Withdraw consent from marketing communications

  • File a grievance related to data handling

To exercise your rights, contact us at:

📧 [Add Your Official Email]

7. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age.
If such data is found, it will be deleted immediately upon request.

8. Third-Party Links

Our Website may contain links to external sites.
Ishvi Foods is not responsible for the privacy practices or content of such websites.

9. Policy Updates

We may modify or update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.

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